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Organizational Culture – Hire and Fire for Fit
When I interviewed for my last job, before starting Candid Culture, the CEO put a mug in front of me with the company’s values on it and asked if I could live by those values at work. He was smart....
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Write Your Own Goals & Take Control of Your Performance Review
Many year-end performance reviews include whatever the manager and direct report can remember happening during the last six to twelve weeks of the year. For the most part, managers and direct reports...
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Celebrate Valentine’s Day at Work Without Spending Money
Many organizations spend more money than they have to on employee recognition gifts and appreciation programs that often involve bonuses, paid time off, contests, gifts, and other expensive forms of...
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Exit interviews are too late
Lots of organizations do exit interviews after employees give notice. Exit interviews can be a source of helpful information. Employees have little to lose after they’ve quit, so they’re likely to...
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Don’t Send Them to Yelp – Get Better Customer and Employee Feedback
Many businesses are struggling to overcome negative and permanent online reviews on yelp, trip advisor, Glassdoor, etc. And they’re wondering why customers and employees go online vs. giving feedback...
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Want Critical Thinkers? Reward Asking Questions.
One of managers’ and employers’ biggest complaints is the inability to hire critical thinkers – employees who question. I hear this complaint all the time. Yet we often find the people who ask...
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Want More Balance? Put the Phone Away.
When my son asked that I not be on my phone on his birthday, I cried. I was surprised. I’m a very attentive parent. I spend a lot of time with my son. And apparently, as he has noticed, I also spend a...
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Tired of Being Tired? The Way Out of Burn Out.
Someone asks if you can (fill in the blank). You look at your calendar. That hour is open. You say, “yes.” You forgot that hour was designed for something you’ve been meaning to do, for yourself....
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Giving Effective Feedback – Lead with the Facts
At some point in our career, most of us have taken a class that told us to give feedback that sounds like, “I felt ___________ when you ___________.” I couldn’t disagree more. Most people get defensive...
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The One Job Interview Question Hiring Managers Must Ask
There is one job interview question recruiters and hiring managers must ask. And the answer should be a deal-breaker. The most important job interview question for any role in every organization: Tell...
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